How will I receive my guide after purchase?
Once payment is confirmed, you immediately receive a download link by e-mail. No physical shipping — access is instant.

Is the guide included in all 3 languages with my purchase?
Yes, every product automatically includes the French, English, and Portuguese versions. A single purchase gives you access to all 3 languages, regardless of which one you used to place the order.

Can I create a customer account?
Yes, you can create an account during your purchase. Your files remain always available in your customer area — you can re-download them at any time, even if you've lost the confirmation e-mail.

Can I get a refund after purchase?
Due to the digital nature of our products, we do not accept returns after download, in accordance with our Terms and Conditions of Sale. See our Refund and Withdrawal Policy for full details.

What should I do if the file won't open or the link doesn't work?
Contact us immediately at support@freequency.digital — this kind of technical issue is always resolved quickly, regardless of our refund policy.

Is the site available in my language?
The site is available in French, English, and Portuguese. Use the language selector at the top of the page to switch.

How can I unsubscribe from the newsletter?
Every newsletter e-mail contains an unsubscribe link at the bottom, or you can do it through the site's cookie settings.

I have another question, how can I contact you?
E-mail us at contact@freequency.digital — we usually reply within 24 to 48 hours.